Keeping downtimes to a minimum

In view of the ever more intensive competition and the increasing time pressure, no business can afford lengthy machine malfunctions and unplanned downtimes. Baumuller Reparaturwerk is your partner for the fastest possible restoration of your production capacity.

Our many years of experience encompass not only Baumuller electronics and electric motors, but all types of rotating machinery, irrespective of the manufacturer. Our experts are available around the clock on our support line, e.g. to identify and rectify minor faults even via telephone.

With the aid of high quality instrumentation, Baumuller service engineers undertake both complete system tests as well as function tests on individual components to locate the cause of the malfunction and to efficiently resolve the problem. During this process we will also be pleased to advise you on how you may be able to prevent future failures.

Failures do not respect schedules - if necessary our mobile service teams are on call 24 hours a day, 7 days a week

Global support around the clock

A dense network of subsidiaries and partner organisations means service engineers are available on call at short notice around the world. Our mobile service teams undertake repairs, as far as technically possible, on site to reduce downtimes. During this process only genuine spare parts are used, along with replacement and exchange units as good as new.

The standard inspection of all wearing parts significantly reduces the probability of a renewed failure of the machine. Furthermore, as part of a service partnership you can define fixed response times and the immediate availability of defined packs of spare parts. As a result long waiting times can be prevented.

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Our objective is your benefit: The fastest possible restoration of your machine availability.

Your benefits

  • Reduction of unplanned downtimes due to short response times
  • 24-hour, 7-day a week availability of our telephone support and service engineers
  • The complete assessment of your machine enables us to identify and rectify other weak spots
  • Faulty components are repaired or replaced on-site to ensure the machinery is quickly placed back in operation
  • Complete service from a single source for all your electrical machinery, irrespective of the manufacturer

Contact Troubleshooting: service@baumueller-services.com