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Україна (UK) Keeping Your Machinery Running
In view of the ever more intensive competition and the increasing production pressure, no business can afford long machine breakdowns. Baumuller USA is the partner for the fastest possible restoration of your production capacity.
Our factory trained service technicians and long years of expertise in the field of motion control make us your trusted partner for the competent and efficient resolution of the failure. This expertise is available around the clock on our support line, e.g. to identify and helping to solve minor faults even by telephone.
Using the highest standard of testing equipment, Baumuller service engineers conduct complete tests of the motion control system as well as function tests on individual components to locate the cause of the malfunction and to resolve the problem as efficiently as possible. Our onsite trouble-shooting covers all types of motor manufacture. We are willing to advise you how you would be able to prevent future failures on your equipment.
Breakdowns do not respect production schedules – if necessary our Service Teams are on call 24 hours 7 days a week
Support Around the Clock
A service engineers are available on call at short notice. Our field service teams conduct repairs, as far as technically possible on site to reduce downtimes. During this process only genuine spare parts or complete exchange units will be utilized.
Our complete Baumuller inspection on all wearing parts in the motion control system significantly reduces the possibility of a renewed failure.
Furthermore, as part of a service agreement you have the possibility to define fixed cost call-outs, response times and spare parts availability. As a result long waiting times are prevented.
Our Objective is Your Benefit: The Fastest Possible Turnaround on Repairs and Increase Machine Uptime
Your Benefits
- Qualified and efficient factory trained technicians to reduce your downtime
- High parts availability - faulty components are repaired or replaced on-site
- Complete assessment of your motion control system as part of our standard service
- 7-Days a week and 24 hour availability of our telephone support and service engineers
- Complete service packages are available – customized to your needs
Contact Field Service: service@baumuller.com
