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Service Partnership

Individually optimised services

With the Baumuller service partnership you profit from the bundling of services and obtain synergies from our wide, innovative range of services. Our extensive services accompany you through the lifecycle of your machinery and plants: from installation and commissioning, through to preventative maintenance, high quality refurbishment and modernisation. Baumuller Service partnerships are structured modularly. The services and their specifications are drawn up with you in order to meet your requirements. The various services can be combined individually or in numerous ways. The result is an optimised integrated service partnership that ensures the long-term protection and operation or your machinery, and that with calculable costs.

Tailored service packages for comprehensive reliability and calculable cost

Availability that can be planned

During the preparation of your optimised partnership agreement, various scenarios are discussed and the most sensible approach selected. Unplanned downtimes can be reduced by defining the response times and availability of engineers and material. The risk of such failures is considerably minimised by the regular inspection and maintenance of your machinery. At any time you have access to all the services defined by our service partnership via your personal access to the customer portal. The configuration and content of this portal are also tailored to your needs. With your individually optimised service partnership you will increase the availability and readiness of your machinery, and as a consequence increase your productivity.

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Our objective is your benefit: The maximum availability of your machinery and plants with the lowest possible overall system costs

Your benefits

  • A service package specifically tailored to your requirements that ensures the long-term operation of your machinery
  • Calculable, constant costs with extensive service packages
  • A competent and dependable partner accompanies you through the complete lifecycle of your machinery and plants
  • Defined procedures in case of a malfunction to obtain minimum downtimes
  • Optimisation of the machine availability due to planned downtimes
  • Reduction in the interfaces and as a result simplified and efficient processing